Account Teams

Diamond Marketing Solutions appreciates that each client has unique needs and goals. Once we have gained a thorough understanding of your objectives, we build an account team that is best-suited for you.

Your team may include:

• Strategy Team
  Members of our strategy team offer more than 20 years experience in developing direct marketing strategies with proven return on investment (ROI) results. The team includes experts in data analytics who provide strategic recommendations based on historical trends they see occurring in your database in addition to trends within your competitive landscape and the current macroeconomic state.
• Account Executive
  Our account executives are ultimately responsible for your satisfaction. From your daily interaction with our organization to the billing process, your account executive stays involved to make sure you are extremely satisfied and that our partnership is mutually beneficial.
• Senior Level Account Manager
  A Senior Level Account Manger will act as a liaison between your internal marketing team and the Diamond team to ensure your campaign is delivered on strategy, on time, and on budget.
• Creative Team
  With a creative director boasting more than 25 years in fundraising, coupled with a team of art directors whose perspectives bring myriad ideas to each challenge, your creative concepts will be well-thought out and put through rigorous internal scrutiny before you see our final work. Our process, beginning with a creative brief has helped clients efficiently communicate their needs to our team resulting in award-winning, control-beating, and results generating direct mail packages.
• Print Procurement Manager
  Diamond's production professionals will manage the development and printing of all materials associated with your program so as to maintain mail ability, and the highest quality possible. A production professional will attend press checks to ensure print specifications are met for each element.
• Mailing Services Client Service Representative (CSR)
  Your CSR will work with members of our lettershop team including programmers, our scheduler, and floor production managers to ensure your project is manufactured according to specifications provided for data integrity, assembly, and postal regulations.